What Happens If My Regular Donations Decline?


Regular Giving is available for many of our registered charities and can be set up by anyone with a valid credit card.

A regular donation will cancel if the transaction has been declined by your bank more than three times.

If a credit card has declined because the card has passed its expiry date, then we do not attempt to process the donation again. 

If you are needing to set up your regular donation again please visit https://www.everydayhero.com/au/ (Australia) or https://www.everydayhero.com/nz/ (New Zealand).
You can then search for the charity name & select 'give now' on the charity profile. 


Please ensure you select 'Regular Donation' when completing the donation form. 


Once you have completed the donation form your regular donation will again be in place!

Handy Tip: You will receive an email receipt each time your donation is processed. 


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