Logging into your account


Logging in:

To log into your account, you will just need to go to our Charity Resource Centre and click on the  Account Log In  button

Resetting your account password:Please note- you will need to use the username provided to you at the time of registering. This is not an email address- it is usually in the format CXXXXX. 

There are two ways to update your account password: 

1. You can use the forgot your password link on the log in screen to reset your account password if you are unsure of what it is. Simply click on this link and enter the email address linked to your account. An email containing a link will be forwarded to the email address that is listed as the primary email (this was set up when you registered). Click on the link in this email to update your password.



2. If you are already logged into your account, you can use the settings button in the top right hand corner to reset your password. Make sure you have you existing password handy, as you will need to enter this to update your password.


Have more questions? Submit a request
Powered by Zendesk