Why isn't my donation showing up?

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If your donation hasn't shown up on the supporter page it was meant for after 24 hours please check to see whether the funds have been deducted from your bank account.

If they have come out of your bank account but they aren't showing on the supporter page, contact everydayhero support at help@everydayhero.com so they can locate it for you.

If the funds donated have not left your account after 24 hours you will need to make the donation again.

If by some chance the transaction goes through twice, a refund can be organized.

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