There are two types of settlement reports you can download inside your account. These reports are available weekly, usually within 24 hours after we deposit the funds into your account.
- Remittance Advice (the summary of payments made for the settlement period)
- Transaction detail report (a CSV spreadsheet with details of each donation settled)
How to access your reports
- Sign in to your account
- Click 'Settlement Reports' on the left menu
- Download reports for the most recent period, or previous periods
If you need help accessing your reports at any time, fee free to get in touch and our support team will be happy to help.