everydayhero's compliance process is designed to ensure both the nonprofit organization, their contacts and their banking information is legitimate.
When a nonprofit organization submits an application to claim their profile on everydayhero, our Compliance team takes the following steps:
- Confirmation that the nonprofit E.I.N and address supplied is the same as lodged with the IRS
- Screen the organization name and E.I.N against a OFAC database to ensure they are not blacklisted
- Ask for evidence that the bank account supplied is in the name of the organization
- Confirm the role of the person applying has the authority to do so on behalf of the organization
Steps 1 & 2 are done in real-time and donations can be processed usually within 2 minutes.
Steps 3 & 4 may take several days to complete. We won’t deposit any funds until the nonprofit organization has completed these steps.
If for some reason the nonprofit is unable to, or won’t complete steps 3 & 4, we will refund the donations to the cardholder and ask the supporter to choose a new organization to donate to.
We would rather incur this inconvenience than pass money to an organization we have not been able to fully verify.