Frequently Asked Questions
Click on a topic to view the help article.
Accessing Your Account
Utilizing Account Features
Learn Basic (included with Pro)
- Includes access to on-demand courses: Fundamentals: Basics of everydayhero Pro & Constituent Records: Integration: Basics of everydayhero Integrations.
Learn More (subscription or direct purchase required)
- Includes access to all courses (on-demand and instructor led)
Blackbaud Community: Connect with other organizations on tips and tricks!
Blackbaud Knowledge Base: Search for answers (an additional FAQ database)
Using Knowledge Base: Tips on utilizing Knowledge Base
For general account questions and tech help connect with our expert nonprofit support team.
You may direct your donors and supporters to reach out to our consumer support team for assistance with supporter pages or donations.
Your eTapestry and Raiser's Edge access key is located in your nonprofit account under Settings > Integration. For further assistance with eTapestry or Raiser's Edge integration or tech support, please place a support request to them via Blackbaud Support.