- What’s included in my event pack?
You’ll receive a free cycling jersey or running/walking t-shirt to wear at the event, and your event booklet. If you qualify before 24 September 2018, you'll also receive a personalised event nameplate.
- How will I receive my event pack?
If you qualify before 24 September 2018, you can opt to have your event pack posted to you ($6 postage fee), or can collect your pack from Peter Mac on 26 or 27 October.
If you qualify after 24 September, your pack will be ready for collection at Peter Mac on 26 and 27 October.
We’ll send you details about pack collection prior to the date.
- Can someone else pick up my event pack for me?
Family and friends may collect your event pack on your behalf. Please note, they must present a copy of your registration ticket to do so.
- What happens if I haven't received my event pack in the post by Thursday 26th October?
If you haven't received your event pack by Thursday 25th October, please contact us immediately at firstname.lastname@example.org or 1300 004 917. We'll sort it out for you!
- What happens if I lose my event pack?
If you have misplaced your event pack please let us know as soon as possible so we can arrange a replacement - email@example.com or 1300 004 917 To keep our costs low, we do have an additional charge for replacement packs. Replacement packs will be available during event pack pick up on Friday 26 October or Saturday 27 October.