Everydayhero End of Service – Important Dates


Further to our recent announcement, Blackbaud will be bringing the world’s leading peer-to-peer fundraising platform, Blackbaud Peer-to-Peer Fundraising, powered by JustGivingto Australia – a powerful online fundraising toolkit that has already helped 30,000 organisations raise $5.5 billion for worthy causes around the world. We’ll share more on this very shortly. 

As a result of our increased focus on a single online peer-to-peer fundraising platform to serve the Australian nonprofit sector, the Everydayhero platform will retire on 30 November 2020 and after this date will no longer be available for fundraising. 

As you continue to leverage your Everydayhero membership through to the platform’s end of service on 30 November 2020, we’d like to ensure you are aware of some important information: 


Donation forms and donation processing 

At midnight on 30 November 2020 all Everydayhero donation forms will be deactivated and donations will no longer be processed on Everydayhero. This includes recurring giving schedules. If you would like any guidance on how to review your active regular givers via Heroix reporting, please get in touch with us. 


End dates & expiry dates for peer-to-peer campaigns, appeals, and fundraising pages 

Within the next weekthe end dates and expiry dates for any peer-to-peer campaigns, appealsor fundraising pages with dates currently set beyond 30 November 2020, will be set to 30 November 2020. This does not impact ongoing fundraising through to this date but does ensure that all visible dates reflect the platform’s end of service. 


Final disbursement of funds raised 

By 11 December 2020, the final disbursement of funds to youorganisation for donations raised on Everydayhero up to and including 30 November 2020, will be completed and the associated remittance reports and statements will be available in your Heroix account. 


Access to your Heroix account to retrieve final reports and data 

You will continue to have access to your Heroix account for retrieving financial statements, fundraiser and fundraising page data, and donation data until close of business on 18 December 2020. Please ensure you have retrieved your latest data by this date, as after 18 December 2020 all Heroix account access will be closed. 


Access to your Everydayhero Registrations account (section included only for reg customers) 

You can continue to utilise your existing registrations account – which will be transitioning to be managed by our registrations partner, Enthuse, who will be providing on the ground support via a local partner to make the transition painless for youBlackbaud Peer to Peer Fundraising, powered by JustGiving offers a formal integration with Enthuse for your registration events. 


Access to data via Everydayhero APIs 

As with Heroix account access, Everydayhero read APIs will remain available up to and including 18 December 2020. After this date, API access will cease. 


CRM integrations, including eTapestry 

CRM integrations that leverage Everydayhero APIs to fetch fundraiser, donor and campaign data – including the eTapestry integration – will cease to operate after 18 December 2020. 


Everydayhero websites and pages 

All everydayhero.com websites, including everydayhero.com/au and charity.everydayhero.com.au, along with all custom domains plus campaigns and fundraising pages associated with everydayhero.com or custom domains, will cease to operate after 18 December 2020 and will be redirected. 


Fundraiser-facing notifications 

Over the coming weeks, we will be displaying a notification of Everydayhero end of service inside Supporter accounts and will be notifying active fundraisers by email. 


To help you with your transition from Everydayhero, we have put together some relevant information here. Alternatively, please reach out to your Account Manager or our Customer Support team at help@everydayhero.com.au, and we will be happy to help. 


What’s next? 

  • We’ll send more reminders to ensure you are kept up to date 
  • Very soon, we’ll announce the official launch of Blackbaud Peer to Peer Fundraising, powered by JustGiving - giving you access to the powerful online fundraising tools you need to attract, engage and empower your supporters quickly and easily – with no subscription costs, no setup costs, and no commitments. 
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